“Dear Mr Mercer"

"I would like to thank your company and you personally for doing such a good job on the ornamental metal work for the Planter Railings at the John F. Kennedy Center for Performing Arts. You and all of your employees on the project were a pleasure to work with, the quality of the work was excellent, and all of it was done on time under difficult circumstances...."

Sincerely

Arnold J O'Donnell

Vice President